VP
Venessa P

1 reviews | Active since Oct 2017

25 Oct 2017, 09:02

Service Rep Gideon

This is the first time I've used this service. I only registered last week and within minutes a lady rep had phoned to welcome me (I'm embarrassed, I don't recall her name) and then today, on the Live Chat app, Gideon was great. Friendly, helpful and fast. It was pleasant as apposed to the usual frustrating experience of querying an issue that is unfortunately the norm for businesses these days. Thank you Gideon and the Welcoming rep from last week.

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Replies (1)
Prepaid24
Prepaid24's reply25 Oct 2017, 11:22
Official

Hallo Vanessa,

Thank you for your 'breath of fresh air' feedback and compliment to our welcoming team and Gideon.

At Prepaid24 we strive to exceed your expectations consistently, during each transaction and interaction you have with us.

We are available on our website's Livechat function from 7am to 23:00pm daily, 365 days a year.

Have a great Wednesday.

Kind Regards

Prepaid24

Management Team