TM
Thobiswa M

1 reviews | Active since Jun 2017

23 Jun 2017, 10:03

Service is good

<p>Prepaid24 has this Live chat facility for when you have a query, they respond promptly. I was assisted by a Melody, she was amazing. When my issue was resolved, I received a follow up call advising on how to not face the same issue again. Their only let down is FNB delaying to reflect payments that have been made. I was ready to not use this prepaid24 service but Melody suggested alternatives that I can make use of to avoid FNB delays. Keep the good service up guys.</p>

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Replies (1)
Prepaid24
Prepaid24's reply23 Jun 2017, 10:31
Official

Hello, Thobiswa

We are so happy to hear that you were assisted and supported by Melody.

Our team strive to not only meet your needs but to exceed your expectations in all your interactions, whether you do a transaction or chat to one of our consultants.

We are glad that you experienced what we promise.

For more information regarding other products we have on offer, kindly visit our website on www.prepaid24.co.za

Have a great day.

Kind Regards

Prepaid24 Management Team