EM
EH M
1 reviews | Active since Mar 2017
04 Feb 2021, 15:14
Service beyond expectation
I topped up my prepaid account but the transfer did not come through, I started a chat with Tammy but half way the chat I was called away, I told Tammy I would come back later. Tammy however had all the details and sorted the problem. Shortly after that I received a call from PrePaid24 telling me all was ok an my balance was showing the top up. I was quite sure I would have to follow up and start another "chat" but that was not necessary. Now that is what I call "service"!
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Prepaid24's replyOfficial
05 Feb 2021, 09:01Good day Erik
Thank you for your feedback and compliment to Tammy.
At Prepaid24.com we strive to exceed our customer’s expectations on a consistent basis.
Our knowledgeable and friendly team take pride in the service they deliver.
For more information on other products, feel free to visit our website on www.prepaid24.com , our support team is also available every day from 7 in the morning to 11 at night on our LiveChat functionality on our website.
Kind Regards,
Prepaid24.com – “EXCEEDING EXPECTATIONS”
Management Team
Thank you for your feedback and compliment to Tammy.
At Prepaid24.com we strive to exceed our customer’s expectations on a consistent basis.
Our knowledgeable and friendly team take pride in the service they deliver.
For more information on other products, feel free to visit our website on www.prepaid24.com , our support team is also available every day from 7 in the morning to 11 at night on our LiveChat functionality on our website.
Kind Regards,
Prepaid24.com – “EXCEEDING EXPECTATIONS”
Management Team
Prepaid24's reply05 Feb 2021, 09:01
Official
Good day Erik
Thank you for your feedback and compliment to Tammy.
At Prepaid24.com we strive to exceed our customer’s expectations on a consistent basis.
Our knowledgeable and friendly team take pride in the service they deliver.
For more information on other products, feel free to visit our website on www.prepaid24.com , our support team is also available every day from 7 in the morning to 11 at night on our LiveChat functionality on our website.
Kind Regards,
Prepaid24.com – “EXCEEDING EXPECTATIONS”
Management Team
Thank you for your feedback and compliment to Tammy.
At Prepaid24.com we strive to exceed our customer’s expectations on a consistent basis.
Our knowledgeable and friendly team take pride in the service they deliver.
For more information on other products, feel free to visit our website on www.prepaid24.com , our support team is also available every day from 7 in the morning to 11 at night on our LiveChat functionality on our website.
Kind Regards,
Prepaid24.com – “EXCEEDING EXPECTATIONS”
Management Team