SM
Sandra M
1 reviews | Active since Mar 2014
18 Apr 2015, 20:48
Response to delayed electricity voucher/token
I unfortunately used the old ref number while doing the eft which delayed my receiving the token number by 2hrs. When I went onto The website and clicked live chat, Vicki was the consultant who took my query and in less than 5mins I got my token. I was super impressed. Their 24hrs support really does exist!!! Impressed!!! On a Saturday 20:00... Wow!!!???
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Replies (1)
Prepaid24's replyOfficial
20 Apr 2015, 08:48Hello SandraKM,
Hello Sandra,
We are always so grateful for the opportunity to impress our clients and to exceed their expectations.
Thank you so much for your lovely compliment on HelloPeter in response.
Be assured that value your business and that we will do everything in our power to provide you with a world class, professional service, 24-7.
Please be so kind and inform your close friends and family about our electricity service, as we would like to welcome them to our platform and extend the same friendly service you received to them as well.
We will be sure to share your experience with Vicki and the rest of our fantastic support team,
Have a blessed week,
BG - Prepaid24Management
Hello Sandra,
We are always so grateful for the opportunity to impress our clients and to exceed their expectations.
Thank you so much for your lovely compliment on HelloPeter in response.
Be assured that value your business and that we will do everything in our power to provide you with a world class, professional service, 24-7.
Please be so kind and inform your close friends and family about our electricity service, as we would like to welcome them to our platform and extend the same friendly service you received to them as well.
We will be sure to share your experience with Vicki and the rest of our fantastic support team,
Have a blessed week,
BG - Prepaid24Management
Prepaid24's reply20 Apr 2015, 08:48
Official
Hello SandraKM,
Hello Sandra,
We are always so grateful for the opportunity to impress our clients and to exceed their expectations.
Thank you so much for your lovely compliment on HelloPeter in response.
Be assured that value your business and that we will do everything in our power to provide you with a world class, professional service, 24-7.
Please be so kind and inform your close friends and family about our electricity service, as we would like to welcome them to our platform and extend the same friendly service you received to them as well.
We will be sure to share your experience with Vicki and the rest of our fantastic support team,
Have a blessed week,
BG - Prepaid24Management
Hello Sandra,
We are always so grateful for the opportunity to impress our clients and to exceed their expectations.
Thank you so much for your lovely compliment on HelloPeter in response.
Be assured that value your business and that we will do everything in our power to provide you with a world class, professional service, 24-7.
Please be so kind and inform your close friends and family about our electricity service, as we would like to welcome them to our platform and extend the same friendly service you received to them as well.
We will be sure to share your experience with Vicki and the rest of our fantastic support team,
Have a blessed week,
BG - Prepaid24Management