cB
charles B

1 reviews | Active since Aug 2015

19 Aug 2015, 08:18

Responded quickly to desperate dad

I moved bank accounts and paid for electricity as usual using my new account. Of course I should have updated the bank details to show the relevant account details. I didnt and was in the dark with no power and a one year old son.<br> <br> Within 8 minutes of emailing Prepaid 24 I had a response fro a VERY helpful and efficient lady called Claudia, who got me back with power and the PIN i had bought within 10 minutes. This was at 7am in the morning. After she had solved my problem I had ANOTHER member of Prepaid 24 contacting me to check it had been sorted out. Incredible service.<br> <br> Highly recommended!

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Replies (1)
Prepaid24
Prepaid24's reply02 May 2023, 21:58
Official
Hello fidgiting,

Good Morning Charles,

Thank you so much for taking the time and giving us a compliment on Hellopeter.

We appreciate it immensely and am as exited as you are about the wonderful and professional service you received from Claudia and our client service manager.

As a company we aim to \Exceed Expectations\" every time we interact with clients. I am so glad that this was your exact experience...