RS
Rachel S
1 reviews | Active since Apr 2013
08 Feb 2015, 10:28
Quick Fix of Electricity Voucher.
I accidentally completed my Prepaid24 purchase incorrectly but was able to easily use the online chat to sort my error. The representative, William, had the issue fixed within a few moments and was happy to assist, even though I was the one that had initially made the error.. Excellent service!
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Prepaid24's replyOfficial
08 Feb 2015, 18:16Hello wasatchgirl,
Hello Rachel,
We are very glad to hear about your experience and appreciate that you took the time to share your feedback here on HelloPeter.com.
At Prepaid24 we understand that mistakes with transactions do creep in from time to time - often at the most inconvenient times - and that is why our 24/7 Online Support team is available day and night to attend to any and all questions and challenges in a friendly and timeous manner. We are happy to hear that you experienced that first hand and will convey your compliment to William too!
We hope that we will be able to continue to exceed your expectations and look forward to be of service to you for many more years to come!
Have an awesome week and if we may ask, please share the good news of Prepaid24 and our friendly staff with your friends and family.
Warm wishes,
Prepaid24 Management
Hello Rachel,
We are very glad to hear about your experience and appreciate that you took the time to share your feedback here on HelloPeter.com.
At Prepaid24 we understand that mistakes with transactions do creep in from time to time - often at the most inconvenient times - and that is why our 24/7 Online Support team is available day and night to attend to any and all questions and challenges in a friendly and timeous manner. We are happy to hear that you experienced that first hand and will convey your compliment to William too!
We hope that we will be able to continue to exceed your expectations and look forward to be of service to you for many more years to come!
Have an awesome week and if we may ask, please share the good news of Prepaid24 and our friendly staff with your friends and family.
Warm wishes,
Prepaid24 Management
Prepaid24's reply08 Feb 2015, 18:16
Official
Hello wasatchgirl,
Hello Rachel,
We are very glad to hear about your experience and appreciate that you took the time to share your feedback here on HelloPeter.com.
At Prepaid24 we understand that mistakes with transactions do creep in from time to time - often at the most inconvenient times - and that is why our 24/7 Online Support team is available day and night to attend to any and all questions and challenges in a friendly and timeous manner. We are happy to hear that you experienced that first hand and will convey your compliment to William too!
We hope that we will be able to continue to exceed your expectations and look forward to be of service to you for many more years to come!
Have an awesome week and if we may ask, please share the good news of Prepaid24 and our friendly staff with your friends and family.
Warm wishes,
Prepaid24 Management
Hello Rachel,
We are very glad to hear about your experience and appreciate that you took the time to share your feedback here on HelloPeter.com.
At Prepaid24 we understand that mistakes with transactions do creep in from time to time - often at the most inconvenient times - and that is why our 24/7 Online Support team is available day and night to attend to any and all questions and challenges in a friendly and timeous manner. We are happy to hear that you experienced that first hand and will convey your compliment to William too!
We hope that we will be able to continue to exceed your expectations and look forward to be of service to you for many more years to come!
Have an awesome week and if we may ask, please share the good news of Prepaid24 and our friendly staff with your friends and family.
Warm wishes,
Prepaid24 Management