MP
Michael Payne-Findlay

1 reviews | Active since Feb 2020

03 Feb 2020, 10:48

Query resolved quickly and efficiently.

I bought prepaid electricity from Prepaid24 as I do every month. This time I, however, didn't get my token within an hour like I usually do (due to technical problems apparently). This morning I started a chat and was helped by Suenett. She was very friendly and efficient, and within a couple of minutes, my correct token emailed to me. This service is the reason I continue using Prepaid24!

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Replies (1)
Prepaid24
Prepaid24's reply03 Feb 2020, 11:29
Official
Hello Michael, 

Thank you for your feedback and compliment to Suenett. 

At Prepaid24.com we strive to exceed our customer’s expectations on a consistent basis. 

Our knowledgeable and friendly team take pride in the service they deliver. 

For more information on other products, feel free to visit our website on www.prepaid24.com , our support team is also available every day from 7 in the morning to 11 at night on our LiveChat functionality on our website. 

Kind Regards, 

Prepaid24.com – “EXCEEDING EXPECTATIONS” 

Management Team 

Best regards,