PE
Polla E
1 reviews | Active since Sept 2014
03 Feb 2016, 18:07
Problems with EFT
Made EFT payment and received notice that it will take full business day for funds to clear in the meantime my power was cut. Melissa provided excellent service and went the extra mile to assist me with my predicament and it was sorted out. Well Done!
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Replies (1)
Prepaid24's replyOfficial
04 Feb 2016, 09:01Hello pollaerasmus,
Good day Polla
At Prepaid24 we understand that challenges with prepaid electricity come at the most inconvenient times. That is why quick response and friendly professional assistance form the basis of our client service.
We are very glad that you had such positive experience with Melissa and appreciate that you took the time to share your experience here on HelloPeter. We will make sure to share it with her and the rest of our online support team.
We look forward to assisting you with any challenge you might experience in the future. If we may ask, please invite your friends and family to make use of our payment platform for their prepaid electricity and airtime? We will surely extend the same level of service to them.
Have a wonderful day!
Prepaid24 Management.
Good day Polla
At Prepaid24 we understand that challenges with prepaid electricity come at the most inconvenient times. That is why quick response and friendly professional assistance form the basis of our client service.
We are very glad that you had such positive experience with Melissa and appreciate that you took the time to share your experience here on HelloPeter. We will make sure to share it with her and the rest of our online support team.
We look forward to assisting you with any challenge you might experience in the future. If we may ask, please invite your friends and family to make use of our payment platform for their prepaid electricity and airtime? We will surely extend the same level of service to them.
Have a wonderful day!
Prepaid24 Management.
Best regards,
Prepaid24's reply04 Feb 2016, 09:01
Official
Hello pollaerasmus,
Good day Polla
At Prepaid24 we understand that challenges with prepaid electricity come at the most inconvenient times. That is why quick response and friendly professional assistance form the basis of our client service.
We are very glad that you had such positive experience with Melissa and appreciate that you took the time to share your experience here on HelloPeter. We will make sure to share it with her and the rest of our online support team.
We look forward to assisting you with any challenge you might experience in the future. If we may ask, please invite your friends and family to make use of our payment platform for their prepaid electricity and airtime? We will surely extend the same level of service to them.
Have a wonderful day!
Prepaid24 Management.
Good day Polla
At Prepaid24 we understand that challenges with prepaid electricity come at the most inconvenient times. That is why quick response and friendly professional assistance form the basis of our client service.
We are very glad that you had such positive experience with Melissa and appreciate that you took the time to share your experience here on HelloPeter. We will make sure to share it with her and the rest of our online support team.
We look forward to assisting you with any challenge you might experience in the future. If we may ask, please invite your friends and family to make use of our payment platform for their prepaid electricity and airtime? We will surely extend the same level of service to them.
Have a wonderful day!
Prepaid24 Management.
Best regards,