Problem Solving

<p>Municipality's prepaid meter company installed new meter on same date as debit order payment went through. Prepaid 24 saved us money and time by assisting telephonically to rectify issue whereas FNB would have charged us R275 to reverse payment as payment could not go through and the municipality would have been problematic as we all know what their service levels are like. Thank you to the friendly staff and their willingness to resolve matter surprisingly easy. (Jondre as special mention to calling me after six and making sure that what was amended actually worked and no problems were still experienced)</p>