EP
Ernst P
1 reviews | Active since Jul 2011
30 Jun 2022, 17:18
Prepaid24 web page: some links not working.
It's the second time now, Prepaid24 updates the web page and then there are functions that are not working anymore. Now if you click on Steve Tshwete nothing happens, it only returns to the current page. So, I can not pay may account. My suggestion is: First test the update and make sure everything is working before you publish it. Please fix it so I can do the payment.
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Prepaid24's replyOfficial
30 Jun 2022, 17:50Good day Ernst
Thank you for taking our call.
As discussed Steve Tshwete has locked their systems from purchasing / viewing functions due to the price hike taking effect tomorrow (the 1st July).
We did send email's regarding the above and to inform our clients of this and possibly a delay should they not purchase before 12:00 this afternoon.
We apologise for the inconvenience caused, however we have no control over 3rd parties systems.
Would you please consider removing this Hello Peter complain as this situation are not in our control.
Have a wonderful day further!
Yours Sincerely,The Prepaid24 Team
Thank you for taking our call.
As discussed Steve Tshwete has locked their systems from purchasing / viewing functions due to the price hike taking effect tomorrow (the 1st July).
We did send email's regarding the above and to inform our clients of this and possibly a delay should they not purchase before 12:00 this afternoon.
We apologise for the inconvenience caused, however we have no control over 3rd parties systems.
Would you please consider removing this Hello Peter complain as this situation are not in our control.
Have a wonderful day further!
Yours Sincerely,The Prepaid24 Team
Prepaid24's reply30 Jun 2022, 17:50
Official
Good day Ernst
Thank you for taking our call.
As discussed Steve Tshwete has locked their systems from purchasing / viewing functions due to the price hike taking effect tomorrow (the 1st July).
We did send email's regarding the above and to inform our clients of this and possibly a delay should they not purchase before 12:00 this afternoon.
We apologise for the inconvenience caused, however we have no control over 3rd parties systems.
Would you please consider removing this Hello Peter complain as this situation are not in our control.
Have a wonderful day further!
Yours Sincerely,The Prepaid24 Team
Thank you for taking our call.
As discussed Steve Tshwete has locked their systems from purchasing / viewing functions due to the price hike taking effect tomorrow (the 1st July).
We did send email's regarding the above and to inform our clients of this and possibly a delay should they not purchase before 12:00 this afternoon.
We apologise for the inconvenience caused, however we have no control over 3rd parties systems.
Would you please consider removing this Hello Peter complain as this situation are not in our control.
Have a wonderful day further!
Yours Sincerely,The Prepaid24 Team