EG
Elsie G

1 reviews | Active since Nov 2015

04 Nov 2015, 21:21

Prepaid24's Online help is great

I experienced a problem with buying prepaid electricity for the commune my son lives in. He is a student at it is an emotional issue at this time of the year. Vicky went the extra mile to assist me to get this sorted. She was very polite, patient and helpful and made handling the problem much easier

0
Replies (1)
Prepaid24
Prepaid24's reply05 Nov 2015, 08:45
Official
Hello Elsie Graskie,

At Prepaid24 we understand that challenges with prepaid electricity come at the most inconvenient times. That is why quick response and friendly professional assistance form the basis of our client service.

We are very glad that you had such positive experience with Vicki and appreciate that you took the time to share your experience here on HelloPeter. We will make sure to share it with Vicki and the rest of our online support team.

We look forward to assisting you with any challenge you might experience in the future. If we may ask, please invite your friends and family to make use of our payment platform for their prepaid electricity and airtime? We will surely extend the same level of service to them.

Warm regards
Prepaid24 Management