KS
Kgabisang S

1 reviews | Active since Apr 2021

11 Apr 2021, 14:43

Prepaid24 Live chat is very Helpful - Edinia (assigned) Was a hand remotely

I purchased electricity using online transaction unfortunately my transactions were unsuccessful due to an error I had made, yet My money went through, I began to stress and worry. Prepaid24 communicates with its clients after each transaction and sends through a live-chat link should you encounter any challenges. I used the live-chat option prepaid offers and was assisted by Edinia. I lost connectivity during the live-chat, managed to go back live and Edinia continued to be helpful remotely. I received both my electricity tokens and the process was fast smooth and easy. Thank you for taking the unnecessary worrying.

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Replies (1)
Prepaid24
Prepaid24's reply11 Apr 2021, 15:10
Official
Good afternoon Kgabisang

We’re delighted to hear your positive feedback on the support you received from Edinia, one of our excellent client consultants.

It really matters to us that you have a positive experience when making use of our service and nothing gives us greater satisfaction than knowing that we’ve Exceed one of our client’s Expectations!

For more information on some of our other products & services, feel free to visit our website on www.prepaid24.com. Our support team is also available every day from 7 am – 11 pm via our online Live Chat facility.

Have a wonderful day! 

Kind Regards,
Prepaid24 Management

Prepaid24 – “EXCEEDING EXPECTATIONS”