1 reviews | Active since Jul 2016

13 Apr 2025, 17:08

Prepaid24 delivers every time

I had issues with my prepaid electricity meter number and paid Prepaid24 three amounts for which I had not received token numbers. When I enquired they found three corresponding amounts to which no electricity had been calculated. I simply had to send them proof of payment and the token numbers were received promptly. It's not the first time I had a problem which had nothing to do with them, and they honoured the payment in each instance as soon as they had proof. A thoroughly professional outfit. (I think I dealt with Natasha in this instance.) Well done!)

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Prepaid24
Prepaid24's reply14 Apr 2025, 06:07
Official
 Good day Mignon, 

Thank you so much for your generous compliment about one of our consultants, Natasha! 

As a company, we genuinely care about every client and strive to make a positive impact in their lives. We want to assure you of our unwavering commitment to going the extra mile for you in every way possible.

Have a lovely day further!

Yours Sincerely, 
Zeeta - The Prepaid24 Team 

Prepaid24 – “EXCEEDING EXPECTATIONS”