HM
Hanli M

1 reviews | Active since Jul 2015

02 Jul 2015, 11:28

PrePaid tokens

I made a payment to my municipality, (in my defence it was past midnight) instead of Prepaid24. When I didn't received my tokens, I wasn't happy at all. I contacted them via Live Support, and was assisted by Paul Boshoff, when I only then realized my mistake. He was friendly, and very supportive and even \forgave"me my mistake. Problem not happily settled. """

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Replies (1)
Prepaid24
Prepaid24's reply02 May 2023, 21:58
Official
Hello Hanli4069,

Hello Hanli,

Thank you for your compliment on HelloPeter.

As people we all mistakes. We also do from time. What we try and do as a company is to extend \grace\". It does not always come naturally