ER
Elizmarie R

1 reviews | Active since Aug 2015

11 Aug 2015, 23:11

Prepaid electricity problem solved

I have bought prepaid electricity online and didn't get my token within 15 minutes as is the lead time. I have contacted them via their online live chat and the staff was very friendly and assisted me without any hassles. the problem was quickly sorted

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Replies (1)
Prepaid24
Prepaid24's reply12 Aug 2015, 09:33
Official
Hello Van Rensburg E,

Hello Elizmarie,

Thank you for taking the time to compliment our online client service team here on HelloPeter.

In dealing with service providers, internet providers and municipalities, we always have a fair share of challenges but here at Prepaid24 we really want our clients to feel reassured that once you have made your EFT, we will do everything in our power to get your tokens to you as a matter of urgency.

You are always welcome to contact us anytime if you have any question or challenge with any transaction.

Please be so kind and inform all your friends and family of our online service. We would love to meet them and provide them with the same level of service you have been experiencing.

Have a blessed week,
Prepaid24 Management