1 reviews | Active since Dec 2015
Prepaid Electricity Pathetic Service
Purchased prepaid on the 3rd Oct at 9.35 came through the next morning at 11pm - Purchased prepaid again today and still nothing I used this option for emergencies when nobody can go buy electricity at home as they don't have the funds to walk to the shop. Wire it took like 2min then you got you token nr. Really this is pathetic service and needs some upgrading and stop blaming the banks.
Hallo Anton,
Thank you for your feedback.
I tried to get hold of you on your cellphone number provided and left a message.
We do experience delays with FNB to FNB transactions and recently received this letter from FNB regarding these delays that our customers, such as yourself, experience from time to time. You can find the letter when clicking on the link: http://bit.ly/FNB_Confirm
We do apologise for the inconvenience caused and assure you that we always will strive to deliver your tokens at the shortest possible time.
I will attempt again to contact you today.
Kind Regards
Werner Redelinghuys
Customer Services Manager
Prepaid24
Hallo Anton,
Thank you for your feedback.
I tried to get hold of you on your cellphone number provided and left a message.
We do experience delays with FNB to FNB transactions and recently received this letter from FNB regarding these delays that our customers, such as yourself, experience from time to time. You can find the letter when clicking on the link: http://bit.ly/FNB_Confirm
We do apologise for the inconvenience caused and assure you that we always will strive to deliver your tokens at the shortest possible time.
I will attempt again to contact you today.
Kind Regards
Werner Redelinghuys
Customer Services Manager
Prepaid24