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Alan M

1 reviews | Active since Oct 2018

26 Nov 2023, 11:52

Prepaid electricity meter update challenge success

Had to enter 4 number strings to update ability prepaid electricity meter to accept purchases in 2024. Lost my place in the process and the new electricity just purchased failed to show up. Panic. Contacted Nixon at Prepaid 24 who advised waiting for the system to reset and to pause between entries. That worked a treat. Thanks Nixon!

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Replies (1)
Prepaid24
Prepaid24's reply28 Nov 2023, 06:44
Official
 Hello Alan, 

Thank you ever so much for your lovely compliment! 

We’re so glad to hear about your experience with our client support team and want to assure you of our continued commitment to Exceeding your Expectations. 

At Prepaid24, we are privileged to have a team of dedicated support consultants who, like Nixon, are ready with friendly and professional assistance from 7 am – 11 pm, each day of the year. Should you have any challenges or questions, please feel free to contact us again. 

Have a great week! 

Kind Regards, Prepaid24 Management 

Prepaid24 – “EXCEEDING EXPECTATIONS”