1 reviews | Active since Jul 2020
Prepaid Electricity
On Sept 1st I bought pre-paid electricity units via the EFT route as I was annoyed with the R 1000 limits on direct purchases. Due to my own stupidity Ive used a wrong reference number and therefore did not receive any token ! Then... sitting with my finger up a very uncomfortable place, coupled to intermittent internet connection problems and with a meter running out... my patience also fled !!!! Was this a Bank, the benificiary or a municipal problem ? I had no clue ! Via direct messaging I got hold of Edinia at Prepaid24 explanig my dilemma and in less than 10 minutes I received an e-mail with all token details and explaining the reasons and quoting the correct future references, I was back in bussiness !! Thank you Edinia... super, friendly and excellent service !!!
Thank you ever so much for your lovely compliment!
We’re so glad to hear about your experience with our client support team and want to assure you of our continued commitment to Exceeding your Expectations.
At Prepaid24, we are privileged to have a team of dedicated support consultants who, like Edinia, are ready with friendly and professional assistance from 7 am – 11 pm, each day of the year. Should you have any challenges or questions, please feel free to contact us again.
Have a great week!
Kind Regards, Prepaid24 Management
Prepaid24 – “EXCEEDING EXPECTATIONS”
Thank you ever so much for your lovely compliment!
We’re so glad to hear about your experience with our client support team and want to assure you of our continued commitment to Exceeding your Expectations.
At Prepaid24, we are privileged to have a team of dedicated support consultants who, like Edinia, are ready with friendly and professional assistance from 7 am – 11 pm, each day of the year. Should you have any challenges or questions, please feel free to contact us again.
Have a great week!
Kind Regards, Prepaid24 Management
Prepaid24 – “EXCEEDING EXPECTATIONS”