TM
Tumelo M
1 reviews | Active since Feb 2019
11 Feb 2020, 12:23
Prepaid 24 empty promises
Hi on Saturday I bought an electricity for R100,but did know that my meter is blocked but yesterday I manage to fix everything with municipality and also inform prepaid 24 that they can send my tokens still waiting for my tokens I think this people are just there to **** us.i keep on speaking to deferent people all of them making empty promises.they are service is very bad I don't think I will recommend anyone this this.
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Replies (2)
Prepaid24's replyOfficial
11 Feb 2020, 14:32Good afternoon Tumelo,
Thank you for taking my call.
As per discussion you received your token in good order.
Kindly note that besides the fact that your meter number was not linked for online vending you also used the incorrect reference, which also contributed to the delay.
Also be aware that you will now be able to make effortless purchases through Prepaid24 using E(cell) as reference.
Again we humbly apologize for any inconvenience caused.
Hope to retain you as one of our clients.
Regards,
Prepaid24.com – “EXCEEDING EXPECTATIONS”
Management Team
Thank you for taking my call.
As per discussion you received your token in good order.
Kindly note that besides the fact that your meter number was not linked for online vending you also used the incorrect reference, which also contributed to the delay.
Also be aware that you will now be able to make effortless purchases through Prepaid24 using E(cell) as reference.
Again we humbly apologize for any inconvenience caused.
Hope to retain you as one of our clients.
Regards,
Prepaid24.com – “EXCEEDING EXPECTATIONS”
Management Team
Prepaid24's reply11 Feb 2020, 14:32
Official
Good afternoon Tumelo,
Thank you for taking my call.
As per discussion you received your token in good order.
Kindly note that besides the fact that your meter number was not linked for online vending you also used the incorrect reference, which also contributed to the delay.
Also be aware that you will now be able to make effortless purchases through Prepaid24 using E(cell) as reference.
Again we humbly apologize for any inconvenience caused.
Hope to retain you as one of our clients.
Regards,
Prepaid24.com – “EXCEEDING EXPECTATIONS”
Management Team
Thank you for taking my call.
As per discussion you received your token in good order.
Kindly note that besides the fact that your meter number was not linked for online vending you also used the incorrect reference, which also contributed to the delay.
Also be aware that you will now be able to make effortless purchases through Prepaid24 using E(cell) as reference.
Again we humbly apologize for any inconvenience caused.
Hope to retain you as one of our clients.
Regards,
Prepaid24.com – “EXCEEDING EXPECTATIONS”
Management Team
TM
Tumelo M's updateReviewer Update
11 Feb 2020, 14:54Hi I would like to say thank for your help.
TM
Tumelo M's update11 Feb 2020, 14:54
Reviewer Update
Hi I would like to say thank for your help.