KB
Ken B

1 reviews | Active since Apr 2022

26 Apr 2022, 10:31

Pre paid electricity on-line purchase

I inadvertently entered an incorrect payment reference for a manual EFT purchase of electricity. (Token would have been issued for the incorrect meter) I called for help via Prepaid's "Live chat"; Prepaid's operative, Renè fixed the problem quickly without any hassles - made my day! Thanks and well done Prepaid. Thanks and well done Renè!

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Replies (1)
Prepaid24
Prepaid24's reply26 Apr 2022, 11:53
Official
Good day Ken, 

Thanks a million for taking the time to write a compliment for our online client support team. 

As a team, we truly care about each and every client and do our best to make a positive impact in the lives of others. We want to assure you of our continued commitment to going the extra mile for you in every way we can.

Have a wonderful day further! 

Yours Sincerely,The Prepaid24 Team