nM
ntsika M

1 reviews | Active since Sept 2014

30 Jan 2017, 10:05

powerless

<p>So I moved into a new flat, that uses prepaid electricity and thought it would be easier to buy the vouchers from them online, coming upto 24 hours I still don't have my voucher but my eft payment from my fnb account to their fnb apparently does not show in their account. it's almost like theft or *****. I cannot recommend this site as way to purchase prepaid electricity.</p> <p> </p> <p>Reference: E ********** 623</p>

0
Replies (1)
Prepaid24
Prepaid24's reply30 Jan 2017, 11:21
Official

Good day Mr. Mantsikeni

Thank you for taking my call.

We do apologise for the inconvenience caused during your first transaction with us in your new home and that we did not exceed your expectations.

Your full R200 is now processed, thank you for confirming the receipt of the SMS sent to you.

Be assured of our best service in the future.

Kind Regards

Werner Redelinghuys

Customer Support Services Manager