AW
Annette W
1 reviews | Active since Dec 2023
28 Dec 2023, 08:36
Poor service
I spent R1000 on electricity on 23 Dec 23 and have not received the token Two attempts to chat online with them had no response
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Replies (1)
Prepaid24's replyOfficial
03 Jan 2024, 10:04Good day Annette,
Thank you for your feedback.
Unfortunately, we do not trace a chat request from you with your details on our system.
Kindly note that your purchase was successful and tokens were issued and sent to your registered details on the 23rd of December.
We have now sent you a separate email with your tokens and some enquiry regarding your registered details reflecting on our system.
Once again, we do apologize for the inconvenience.
Kind Regards,
Prepaid24 Management
Prepaid24 – “EXCEEDING EXPECTATIONS”
Thank you for your feedback.
Unfortunately, we do not trace a chat request from you with your details on our system.
Kindly note that your purchase was successful and tokens were issued and sent to your registered details on the 23rd of December.
We have now sent you a separate email with your tokens and some enquiry regarding your registered details reflecting on our system.
Once again, we do apologize for the inconvenience.
Kind Regards,
Prepaid24 Management
Prepaid24 – “EXCEEDING EXPECTATIONS”
Prepaid24's reply03 Jan 2024, 10:04
Official
Good day Annette,
Thank you for your feedback.
Unfortunately, we do not trace a chat request from you with your details on our system.
Kindly note that your purchase was successful and tokens were issued and sent to your registered details on the 23rd of December.
We have now sent you a separate email with your tokens and some enquiry regarding your registered details reflecting on our system.
Once again, we do apologize for the inconvenience.
Kind Regards,
Prepaid24 Management
Prepaid24 – “EXCEEDING EXPECTATIONS”
Thank you for your feedback.
Unfortunately, we do not trace a chat request from you with your details on our system.
Kindly note that your purchase was successful and tokens were issued and sent to your registered details on the 23rd of December.
We have now sent you a separate email with your tokens and some enquiry regarding your registered details reflecting on our system.
Once again, we do apologize for the inconvenience.
Kind Regards,
Prepaid24 Management
Prepaid24 – “EXCEEDING EXPECTATIONS”