JR
Jonathan R
1 reviews | Active since Dec 2015
19 Dec 2015, 22:59
Pain-free registration for technophobe
Late Saturday night and I realise with horror that we're about to run out of electricity in our new home... PANIC! Quick email to online chatroom elicited almost instantaneous response from friendly Melony de Wit, who held my technophobe hand and walked me through the registration and payment process. Easy as pie... and disaster averted. Thanks, Melony, and well done Prepaid24 for a seamless (read: painless!) system
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Prepaid24's replyOfficial
21 Dec 2015, 10:23Hello jonrossouw,
Hello Jonathan,
Thank you so much for taking the time to share your experience here on HelloPeter. Your feedback is greatly appreciated and we will make sure to share it with Melony and the rest of our online support team.
As a company, our dream is to be able to continually simplify and positively enhance people's lives by providing them with easy, safe and effortless ways of transacting and interacting with us.
We also understand that challenges with prepaid electricity come at the most inconvenient times. That is why quick response and friendly professional assistance form the basis of our online client service.
Now that you are registered, please be assured that our support team is always just a click away. We look forward to be of service to you for many more years to come!
Enjoy your new home and may you have time to rest and share many happy moments with your loved ones over this festive season!
Best wishes
Prepaid24 Management
Hello Jonathan,
Thank you so much for taking the time to share your experience here on HelloPeter. Your feedback is greatly appreciated and we will make sure to share it with Melony and the rest of our online support team.
As a company, our dream is to be able to continually simplify and positively enhance people's lives by providing them with easy, safe and effortless ways of transacting and interacting with us.
We also understand that challenges with prepaid electricity come at the most inconvenient times. That is why quick response and friendly professional assistance form the basis of our online client service.
Now that you are registered, please be assured that our support team is always just a click away. We look forward to be of service to you for many more years to come!
Enjoy your new home and may you have time to rest and share many happy moments with your loved ones over this festive season!
Best wishes
Prepaid24 Management
Prepaid24's reply21 Dec 2015, 10:23
Official
Hello jonrossouw,
Hello Jonathan,
Thank you so much for taking the time to share your experience here on HelloPeter. Your feedback is greatly appreciated and we will make sure to share it with Melony and the rest of our online support team.
As a company, our dream is to be able to continually simplify and positively enhance people's lives by providing them with easy, safe and effortless ways of transacting and interacting with us.
We also understand that challenges with prepaid electricity come at the most inconvenient times. That is why quick response and friendly professional assistance form the basis of our online client service.
Now that you are registered, please be assured that our support team is always just a click away. We look forward to be of service to you for many more years to come!
Enjoy your new home and may you have time to rest and share many happy moments with your loved ones over this festive season!
Best wishes
Prepaid24 Management
Hello Jonathan,
Thank you so much for taking the time to share your experience here on HelloPeter. Your feedback is greatly appreciated and we will make sure to share it with Melony and the rest of our online support team.
As a company, our dream is to be able to continually simplify and positively enhance people's lives by providing them with easy, safe and effortless ways of transacting and interacting with us.
We also understand that challenges with prepaid electricity come at the most inconvenient times. That is why quick response and friendly professional assistance form the basis of our online client service.
Now that you are registered, please be assured that our support team is always just a click away. We look forward to be of service to you for many more years to come!
Enjoy your new home and may you have time to rest and share many happy moments with your loved ones over this festive season!
Best wishes
Prepaid24 Management