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Alane H

1 reviews | Active since Feb 2022

15 Feb 2022, 17:05

Outstanding service

Zeeta B assisted me with reprocessing my transaction due to Credit Control at the municipality placing a block on our new prepaid meter. Once we had the meter unblocked, Zeeta followed through and kept trying until the token was accepted. Her communication and follow up emails and sms's were so appreciated. Thank you for the outstanding service.

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Replies (1)
Prepaid24
Prepaid24's reply15 Feb 2022, 17:28
Official
Hello Alane,

Thank you ever so much for your lovely compliment!

We’re so glad to hear about your experience with our client support team and want to assure you of our continued commitment to Exceeding your Expectations.

At Prepaid24, we are privileged to have a team of dedicated support consultants who, like Zeeta, are ready with friendly and professional assistance from 7 am – 11 pm, each day of the year. Should you have any challenges or questions, please feel free to contact us again.

Have a great week!

Kind Regards,Prepaid24 Management

Prepaid24 – “EXCEEDING EXPECTATIONS”