AS
Andre S

1 reviews | Active since Jul 2011

17 Mar 2015, 13:19

Outstanding and quick service

Was having an issue loading a Neotel voucher and got into a ping pong email with one of the agents without getting anywhere. Hopped onto the live service and was helped immediately! John was quick, polite and eventually re-imbursed me with the R100 voucher, no hassles. One of the best online service providers out there.

0
Replies (1)
Prepaid24
Prepaid24's reply17 Mar 2015, 15:23
Official
Hello DJDeckStar,

Hello Andre,

Thank you for taking the time to compliment us as an online service provider.

At Prepaid24 we aim to positively enhance the lives of people whom we get in contact with - often also people who are hesitant to trust and even do online transactions. Reading about your experience with us, we are thankful for each member in our support team who, like John, will go the extra mile to achieve our ideal. We will certainly share your message with him and the rest of the team.

Your compliment also helps prospective users and we are very grateful for that...

Be assured of our commitment to always give you the best possible service 24-7. We would appreciate it if you share your Prepaid24 experience with friends and family.

Best wishes
Prepaid24 Management