LK
Lois K
1 reviews | Active since Jun 2015
18 Apr 2016, 20:37
Only got good service from Prepaid24 so far.
I do have the tendency of forgetting to buy electricity on time. I then buy some units in a rush on Prepaid 24. I once even used the incorrect reference nr on my bank when I paid Prepaid24. Tonight I did the same. I bought units at the last minute and my bank caused a delay in informing prepaid 24 about my payment. I contacted prepaid 24 on the interactive chat line and both times they were very friendly and efficient in helping me. They also forwarded me my electricity tokens. I really appreciate their help and service.
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Replies (1)Prepaid24's replyOfficial
19 Apr 2016, 08:35Hello Lois3003,
Morning Lois
We understand how busy life is and we are here to help when there are delays.
Vivian is part of our trained online support team and we will always be just a click away to assist you.
May you have a good week further and a relaxing weekend!
Prepaid24 Management
Morning Lois
We understand how busy life is and we are here to help when there are delays.
Vivian is part of our trained online support team and we will always be just a click away to assist you.
May you have a good week further and a relaxing weekend!
Prepaid24 Management
Prepaid24's reply19 Apr 2016, 08:35
Official
Hello Lois3003,
Morning Lois
We understand how busy life is and we are here to help when there are delays.
Vivian is part of our trained online support team and we will always be just a click away to assist you.
May you have a good week further and a relaxing weekend!
Prepaid24 Management
Morning Lois
We understand how busy life is and we are here to help when there are delays.
Vivian is part of our trained online support team and we will always be just a click away to assist you.
May you have a good week further and a relaxing weekend!
Prepaid24 Management
