GC
Garikai C
1 reviews | Active since Aug 2012
22 Apr 2022, 03:56
Nothing Prepaid24 here change the name
Second time I bought electricity through this company and only get my voucher after 7am. Why do they call themselves Prepaid24? What is the the 24 for? I can as well drive to a Sasol filling station and buy electricity at night instead of waiting till the next morning. Disappointing.
Helpful (0)
Replies (1)0
Replies (1)
Prepaid24's replyOfficial
22 Apr 2022, 07:36Good day Garikai,
We tried to contact you but the call was drop.
According to our records we received a payment this morning at 05:44 and it was processed at 05:45, the only other payment that could have taking longer to process was on the 17/11/2021.
Kindly confirm which payment you refer to on the HelloPeter complain in order for us to clarify/resolve the issue you mentioned.
Feel free to confirm a suitable time we can get in contact with you to assist you further.
Have a wonderful day further!
Yours Sincerely,The Prepaid24 Team
We tried to contact you but the call was drop.
According to our records we received a payment this morning at 05:44 and it was processed at 05:45, the only other payment that could have taking longer to process was on the 17/11/2021.
Kindly confirm which payment you refer to on the HelloPeter complain in order for us to clarify/resolve the issue you mentioned.
Feel free to confirm a suitable time we can get in contact with you to assist you further.
Have a wonderful day further!
Yours Sincerely,The Prepaid24 Team
Prepaid24's reply22 Apr 2022, 07:36
Official
Good day Garikai,
We tried to contact you but the call was drop.
According to our records we received a payment this morning at 05:44 and it was processed at 05:45, the only other payment that could have taking longer to process was on the 17/11/2021.
Kindly confirm which payment you refer to on the HelloPeter complain in order for us to clarify/resolve the issue you mentioned.
Feel free to confirm a suitable time we can get in contact with you to assist you further.
Have a wonderful day further!
Yours Sincerely,The Prepaid24 Team
We tried to contact you but the call was drop.
According to our records we received a payment this morning at 05:44 and it was processed at 05:45, the only other payment that could have taking longer to process was on the 17/11/2021.
Kindly confirm which payment you refer to on the HelloPeter complain in order for us to clarify/resolve the issue you mentioned.
Feel free to confirm a suitable time we can get in contact with you to assist you further.
Have a wonderful day further!
Yours Sincerely,The Prepaid24 Team