SN
Sizwe N
1 reviews | Active since Apr 2024
11 May 2024, 17:05
No token
I have bought electricity but I havent received my token no help from WhatsApp number, no help on call such a bad service
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Replies (1)0
Replies (1)
Prepaid24's replyOfficial
13 May 2024, 08:23Good day Sizwe,
We tried calling you but reached your voicemail.
Please accept our sincerest apology for the delay in your token. Your provider was offline, and this affects the issuing of all electricity tokens.
Once your provider was back online, we processed your transaction and you received your token successfully.
We appreciate your patience and apologise for any inconvenience.
Have a lovely day further.
Yours Sincerely, The Prepaid24 Team
We tried calling you but reached your voicemail.
Please accept our sincerest apology for the delay in your token. Your provider was offline, and this affects the issuing of all electricity tokens.
Once your provider was back online, we processed your transaction and you received your token successfully.
We appreciate your patience and apologise for any inconvenience.
Have a lovely day further.
Yours Sincerely, The Prepaid24 Team
Prepaid24's reply13 May 2024, 08:23
Official
Good day Sizwe,
We tried calling you but reached your voicemail.
Please accept our sincerest apology for the delay in your token. Your provider was offline, and this affects the issuing of all electricity tokens.
Once your provider was back online, we processed your transaction and you received your token successfully.
We appreciate your patience and apologise for any inconvenience.
Have a lovely day further.
Yours Sincerely, The Prepaid24 Team
We tried calling you but reached your voicemail.
Please accept our sincerest apology for the delay in your token. Your provider was offline, and this affects the issuing of all electricity tokens.
Once your provider was back online, we processed your transaction and you received your token successfully.
We appreciate your patience and apologise for any inconvenience.
Have a lovely day further.
Yours Sincerely, The Prepaid24 Team