RM
Raisibe M
1 reviews | Active since Oct 2013
22 Nov 2021, 15:20
NO SERVICE WHATSOEVER
I am extremely angry at this people, i bought R700 electricity at 9 in the morning until now they havent sent me my token. they don't have phone number to can be called on, they dont respond to emails. no one is on their live chat, what a terrible service.at this moment i just want my R700 back and i will buy electricity else where
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Replies (1)
Prepaid24's replyOfficial
23 Nov 2021, 15:02Good day Raisibe
Thank you for taking our call.
As discussed we are experiencing technical issues with our Capitec bank account, they are busy attending to the problem.
We would like to apologize for any inconvenience caused by this delay and assure you of our best service in future.
We also managed to process your transaction successfully.
Thank you for your patience and understanding.
Have a wonderful day further!
Yours Sincerely,
The Prepaid24 Team
Thank you for taking our call.
As discussed we are experiencing technical issues with our Capitec bank account, they are busy attending to the problem.
We would like to apologize for any inconvenience caused by this delay and assure you of our best service in future.
We also managed to process your transaction successfully.
Thank you for your patience and understanding.
Have a wonderful day further!
Yours Sincerely,
The Prepaid24 Team
Prepaid24's reply23 Nov 2021, 15:02
Official
Good day Raisibe
Thank you for taking our call.
As discussed we are experiencing technical issues with our Capitec bank account, they are busy attending to the problem.
We would like to apologize for any inconvenience caused by this delay and assure you of our best service in future.
We also managed to process your transaction successfully.
Thank you for your patience and understanding.
Have a wonderful day further!
Yours Sincerely,
The Prepaid24 Team
Thank you for taking our call.
As discussed we are experiencing technical issues with our Capitec bank account, they are busy attending to the problem.
We would like to apologize for any inconvenience caused by this delay and assure you of our best service in future.
We also managed to process your transaction successfully.
Thank you for your patience and understanding.
Have a wonderful day further!
Yours Sincerely,
The Prepaid24 Team