GJ
Gideon J
1 reviews | Active since Jun 2023
23 Apr 2024, 22:04
No service Prepaid24
I have made a direct immediate payment from Capitec to Capitec this morning at 05:50 and up to now no response except we don't see it in our bank account. Have send them the proof of payment, still nothing. They don't want to help. No star rating is what they deserve. Think twice before you make use of them. Pathetic.
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Prepaid24's replyOfficial
24 Apr 2024, 08:25Good day Gideon,
Thank you for taking our call.
As discussed, we are experiencing a challenge with Capitec Bank and therefore, there was a delay in your payment clearing into our bank account.
Rest assured, we are in contact with Capitec to resolve this.
We have processed your payment and your transaction was successful.
Once again, we apologize for the delay in receiving your tokens.
Have a great day further!
Kind regards,
The Prepaid24 Team.
Thank you for taking our call.
As discussed, we are experiencing a challenge with Capitec Bank and therefore, there was a delay in your payment clearing into our bank account.
Rest assured, we are in contact with Capitec to resolve this.
We have processed your payment and your transaction was successful.
Once again, we apologize for the delay in receiving your tokens.
Have a great day further!
Kind regards,
The Prepaid24 Team.
Prepaid24's reply24 Apr 2024, 08:25
Official
Good day Gideon,
Thank you for taking our call.
As discussed, we are experiencing a challenge with Capitec Bank and therefore, there was a delay in your payment clearing into our bank account.
Rest assured, we are in contact with Capitec to resolve this.
We have processed your payment and your transaction was successful.
Once again, we apologize for the delay in receiving your tokens.
Have a great day further!
Kind regards,
The Prepaid24 Team.
Thank you for taking our call.
As discussed, we are experiencing a challenge with Capitec Bank and therefore, there was a delay in your payment clearing into our bank account.
Rest assured, we are in contact with Capitec to resolve this.
We have processed your payment and your transaction was successful.
Once again, we apologize for the delay in receiving your tokens.
Have a great day further!
Kind regards,
The Prepaid24 Team.