VJ
Vincent J
1 reviews | Active since Jun 2010
27 Aug 2020, 03:10
No delivery, despite payment
I made a purchase of a Google Play voucher on their website using the Payfast payment method. The money was successfully deducted from my account, but I have not received my code after an hour, despite their guarantee of 15 minute delivery time.
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Replies (1)
Prepaid24's replyOfficial
27 Aug 2020, 07:59Good Morning Vincent,
Thank you for taking my call and confirming that you did receive your voucher.
Please accept our sincerest apologies for the inconvenience caused.
We can ensure that this delay will not occur with every transaction.
Have a wonderful day further and stay safe.
Kind regards,
Prepaid24 Management Team.
Thank you for taking my call and confirming that you did receive your voucher.
Please accept our sincerest apologies for the inconvenience caused.
We can ensure that this delay will not occur with every transaction.
Have a wonderful day further and stay safe.
Kind regards,
Prepaid24 Management Team.
Prepaid24's reply27 Aug 2020, 07:59
Official
Good Morning Vincent,
Thank you for taking my call and confirming that you did receive your voucher.
Please accept our sincerest apologies for the inconvenience caused.
We can ensure that this delay will not occur with every transaction.
Have a wonderful day further and stay safe.
Kind regards,
Prepaid24 Management Team.
Thank you for taking my call and confirming that you did receive your voucher.
Please accept our sincerest apologies for the inconvenience caused.
We can ensure that this delay will not occur with every transaction.
Have a wonderful day further and stay safe.
Kind regards,
Prepaid24 Management Team.