Money *****ers with TERRIBLE service

Item: Prepaid24
Rating: 1
Author: Mariska G

I've been struggeling with TERRIBLE service on this platform for years!!! Some months it works fine other months we wait days for tokens or don't get them at all.. I've made immediately Ozow payments nou of R50 twice and received no token!!!! Their live chat is also not responding to my questions!!! Be careful when you use them they ***** your money we have lost over R1000 in the past months..

Helpful (0)

Replies (2)

Prepaid24's replyOfficial

25 Oct 2021, 16:48

Hi Mariska,

Thank you for taking my call.

We are experiencing technical difficulties with Steve Tswhete transactions, hence the reason you did not receive your tokens.

I will personally monitor the situation and as soon as it is resolved you will receive your tokens.

Apologies for the delays and inconvenience caused.

Regards

Werner Redelinghuys
Client Support Manager
Prepaid24

Prepaid24's reply25 Oct 2021, 16:48

Official

Prepaid24's replyOfficial

25 Oct 2021, 17:55

Hi Mariska,

Your transactions were processed just after 5 pm today.

Please accept my apology for the inconvenience today.

We would like to assure you that we will strive to not repeat today's episode again.

Kind Regards

Werner Redelinghuys

Prepaid24's reply25 Oct 2021, 17:55

Official