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lV
leoni V

1 reviews | Active since Mar 2014

28 Jun 2018, 11:22

money gone

On the 26/06/2018, all the electricity vendors were offline, I tried to purchase electricity using my banking app, it took my money, but no electricity token was received. Now what must I do to get my money refunded? This was for my mother in law who is a pensioner.

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Replies (2)
lV
leoni V's update28 Jun 2018, 12:28
Reviewer Update
thank you for calling me back and explaining everything, much appreciated.
Prepaid24
Prepaid24's reply28 Jun 2018, 12:41
Official

Hi Leoni,

Thanks for the chat, we trust that the bank through which you purchased will be of assistance soon.

Remember that Prepaid24 aim to exceed your expectations and that you are always welcome to register with us and use us as your online payment platform in the future.

Have a fantastic day.

Kind Regards

Prepaid24

Management Team