Misleading in my opinion
Perfect in theory but token never arrives within 15 mins so it defeats the the objective in the case of an emergency. Particularly when it's dark and you already tripping over your feet, hoping that you'll receive your token before your phone's battery is drained.
Helpful (0)
Replies (1)0
Replies (1)
Prepaid24's replyOfficial
05 Sept 2019, 08:22Good morning Christopher,
Kindly note that we tried calling you with no success.
As per our terms and conditions signed at registration, your transaction will be delayed if we receive a transaction for the same amount with the same cellphone number within 5 days of a previous transaction.
You made a payment of R10 on the 3rd September as well as on the 5th of September and this is the reason for the delay in your transaction being processed successfully.
This is a precautionary measure to prevent ***** and *******ion, and protects both you and us.
Should you require more electricity within 5 days of a previous transaction please do a transaction with a different amount as the previous transaction.
Have a wonderful day.
Prepaid24
Management Team
Kindly note that we tried calling you with no success.
As per our terms and conditions signed at registration, your transaction will be delayed if we receive a transaction for the same amount with the same cellphone number within 5 days of a previous transaction.
You made a payment of R10 on the 3rd September as well as on the 5th of September and this is the reason for the delay in your transaction being processed successfully.
This is a precautionary measure to prevent ***** and *******ion, and protects both you and us.
Should you require more electricity within 5 days of a previous transaction please do a transaction with a different amount as the previous transaction.
Have a wonderful day.
Prepaid24
Management Team
Prepaid24's reply05 Sept 2019, 08:22
Official
Good morning Christopher,
Kindly note that we tried calling you with no success.
As per our terms and conditions signed at registration, your transaction will be delayed if we receive a transaction for the same amount with the same cellphone number within 5 days of a previous transaction.
You made a payment of R10 on the 3rd September as well as on the 5th of September and this is the reason for the delay in your transaction being processed successfully.
This is a precautionary measure to prevent ***** and *******ion, and protects both you and us.
Should you require more electricity within 5 days of a previous transaction please do a transaction with a different amount as the previous transaction.
Have a wonderful day.
Prepaid24
Management Team
Kindly note that we tried calling you with no success.
As per our terms and conditions signed at registration, your transaction will be delayed if we receive a transaction for the same amount with the same cellphone number within 5 days of a previous transaction.
You made a payment of R10 on the 3rd September as well as on the 5th of September and this is the reason for the delay in your transaction being processed successfully.
This is a precautionary measure to prevent ***** and *******ion, and protects both you and us.
Should you require more electricity within 5 days of a previous transaction please do a transaction with a different amount as the previous transaction.
Have a wonderful day.
Prepaid24
Management Team