1 reviews | Active since Feb 2022
Meter key update - 3 token numbers instead of 1
After having struggled in the early hours of the morning to load electricity (after receiving 3 tokens (not 1) in one sms) and being extremely frustrated because my electricity was about to run out, Michaela managed to calm me down with her professionalism and friendliness and explained step by step what I needed to do! 😊 Receiving 3 token numbers indicates your meter key number needs to be updated. All 3 token numbers must be entered in the correct sequence for it to work. The 1st 2 immediately one after the other. Then pause and then enter the last token number. That should then recharge your electricity correctly. A HUGE THANK YOU to Michaela for assisting me to load my recharge token before my electricity ran out!!
We’re delighted to hear your positive feedback on the support you received from Michaela, one of our excellent client consultants.
It really matters to us that you have a positive experience when making use of our service and nothing gives us greater satisfaction than knowing that we’ve Exceed one of our client’s Expectations!
For more information on some of our other products & services, feel free to visit our website on www.prepaid24.com. Our support team is also available every day from 7 am – 11 pm via our online Live Chat facility.
Have a wonderful day!
Kind Regards,Prepaid24 Management
We’re delighted to hear your positive feedback on the support you received from Michaela, one of our excellent client consultants.
It really matters to us that you have a positive experience when making use of our service and nothing gives us greater satisfaction than knowing that we’ve Exceed one of our client’s Expectations!
For more information on some of our other products & services, feel free to visit our website on www.prepaid24.com. Our support team is also available every day from 7 am – 11 pm via our online Live Chat facility.
Have a wonderful day!
Kind Regards,Prepaid24 Management
