AP
Andriette P
1 reviews | Active since May 2012
13 Apr 2016, 12:01
Lost tokens rescued
Due to my own stupidity I deleted two tokens from my phone in Dec 2015 and the second one a few days ago. Total amount of R2100 prepaid electricity lost. In this financial climate I decided to log a query but did not expect much. Even if I did receive feedback I was not expecting much of a solution.<br> Within an hour of sending my mail I received the details in my inbox. Both tokens retrieved even after I quoted the wrong date of purchase for one.<br> Thank you for the unexpected effectiveness. You have made a real difference in my finances and my belief in service delivery these days. I wish you all the best.<br>
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Prepaid24's replyOfficial
13 Apr 2016, 16:45Hello Andriette,
Thank you for taking the time to share your experience with Prepaid24 here on HelloPeter. We greatly appreciate it, and will be sure to pass it on to our support consultants.
Here at Prepaid24 we understand that mistakes are often made. This is why we have an online support facility and friendly consultants to assist you in any way possible, with any query that you might have, professionally and efficiently. We are glad that you experienced this.
We look forward to being of service to you for many years to come.
Have a great evening!
Prepaid24 Management
Thank you for taking the time to share your experience with Prepaid24 here on HelloPeter. We greatly appreciate it, and will be sure to pass it on to our support consultants.
Here at Prepaid24 we understand that mistakes are often made. This is why we have an online support facility and friendly consultants to assist you in any way possible, with any query that you might have, professionally and efficiently. We are glad that you experienced this.
We look forward to being of service to you for many years to come.
Have a great evening!
Prepaid24 Management
Prepaid24's reply13 Apr 2016, 16:45
Official
Hello Andriette,
Thank you for taking the time to share your experience with Prepaid24 here on HelloPeter. We greatly appreciate it, and will be sure to pass it on to our support consultants.
Here at Prepaid24 we understand that mistakes are often made. This is why we have an online support facility and friendly consultants to assist you in any way possible, with any query that you might have, professionally and efficiently. We are glad that you experienced this.
We look forward to being of service to you for many years to come.
Have a great evening!
Prepaid24 Management
Thank you for taking the time to share your experience with Prepaid24 here on HelloPeter. We greatly appreciate it, and will be sure to pass it on to our support consultants.
Here at Prepaid24 we understand that mistakes are often made. This is why we have an online support facility and friendly consultants to assist you in any way possible, with any query that you might have, professionally and efficiently. We are glad that you experienced this.
We look forward to being of service to you for many years to come.
Have a great evening!
Prepaid24 Management