TN
Tristan N

1 reviews | Active since Jul 2018

10 Jul 2018, 21:06

Leading the way with customer service

Dealing with this company has been one of the best customer experiences that I've had in a long loooong time.

The feedback is prompt, the manner of communication is highly professional and not only do they resolve the issue but provide other options for you to explore to make the experience even better.

My latest interaction was with an agent by the name of Veronique, but the culture that this company instills is clearly of a high professional standard as I've only received excellence.

I would strongly recommend that other SA companies try to learn from Prepaid24 to learn to learn some much needed lessons on customer service .

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Replies (1)
Prepaid24
Prepaid24's reply10 Jul 2018, 21:17
Official

Hello Tristan,

Thank you very much for taking the time to compliment our online client support team here on Hellopeter.

At Prepaid24 we value being prompt and efficient. We are also extremely proud of our staff members, who truly care about each and every client, doing their best to make a positive impact in the lives of our clients. They will always go the extra mile to assist you in every way they can.

Please be so kind as to share your Prepaid24 experience with friends and family.

Have a wonderful weekend.

Prepaid24

Management Team