EI
Ehud I
1 reviews | Active since Mar 2009
14 Feb 2020, 15:56
Just want to pop adds in your face and make the experience more confusing
I found this site so confusing - every two weeks they change things. Now there is the dumbest NETFLIX advert the pops up as you are about to complete the transaction, and often crashes everything - WHY >??? are you so desperate to sell Netlfix time, that you are ready to annoy your customers to such an extent that we go looking for how to write a bad review >>> shame on you
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Prepaid24's replyOfficial
14 Feb 2020, 18:21Good afternoon Ehud,
I trust that you are well.
Kindly note that we tried calling you with no success.
Also note that Netflix is a newly added service to our product list and we are therefore still in the process of making our clients aware of the product added on our list.
If you need any assistance with our website please do not hesitate to contact us via our live chat or support tickets both accessible on our website. We are available 7days a week between 7am and 11pm.
We apologize for any inconvenience caused.
We would love to hear from you on our support platforms.
Have a wonderful weekend.
I trust that you are well.
Kindly note that we tried calling you with no success.
Also note that Netflix is a newly added service to our product list and we are therefore still in the process of making our clients aware of the product added on our list.
If you need any assistance with our website please do not hesitate to contact us via our live chat or support tickets both accessible on our website. We are available 7days a week between 7am and 11pm.
We apologize for any inconvenience caused.
We would love to hear from you on our support platforms.
Have a wonderful weekend.
Prepaid24
Management Team
Prepaid24's reply14 Feb 2020, 18:21
Official
Good afternoon Ehud,
I trust that you are well.
Kindly note that we tried calling you with no success.
Also note that Netflix is a newly added service to our product list and we are therefore still in the process of making our clients aware of the product added on our list.
If you need any assistance with our website please do not hesitate to contact us via our live chat or support tickets both accessible on our website. We are available 7days a week between 7am and 11pm.
We apologize for any inconvenience caused.
We would love to hear from you on our support platforms.
Have a wonderful weekend.
I trust that you are well.
Kindly note that we tried calling you with no success.
Also note that Netflix is a newly added service to our product list and we are therefore still in the process of making our clients aware of the product added on our list.
If you need any assistance with our website please do not hesitate to contact us via our live chat or support tickets both accessible on our website. We are available 7days a week between 7am and 11pm.
We apologize for any inconvenience caused.
We would love to hear from you on our support platforms.
Have a wonderful weekend.
Prepaid24
Management Team