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NEILL A
1 reviews | Active since Sept 2024
20 Sept 2024, 08:01
Invoice not up to the standard
I don't have a problem with Prepaid24 per say but have a problem with there tax invoice that you get . No where does it say what you spent in total . You have to calculate it your self .SARS is very implicit the way a tax invoice should look and be easily read .
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Replies (2)
Prepaid24's replyOfficial
27 Sept 2024, 11:52Good morning, Neill,
Thank you for our conversation earlier.
As we discussed, the slip you receive with your electricity purchases serves as a valid tax invoice for submission to SARS. It is issued directly by your municipality, the City of Cape Town, and includes the VAT deducted along with any other fixed costs.
Your concern about having the total amount spent reflected on your slip is not something we at Prepaid24 have control over - however i have escalated the matter to the relevant department and will keep you updated on their feedback in future should something come up please do note though that there is no turn around time because this now moves out our control and into something that is done by your local municipality.
Thank you for your patience!
Christeline - Quality Assurance
Thank you for our conversation earlier.
As we discussed, the slip you receive with your electricity purchases serves as a valid tax invoice for submission to SARS. It is issued directly by your municipality, the City of Cape Town, and includes the VAT deducted along with any other fixed costs.
Your concern about having the total amount spent reflected on your slip is not something we at Prepaid24 have control over - however i have escalated the matter to the relevant department and will keep you updated on their feedback in future should something come up please do note though that there is no turn around time because this now moves out our control and into something that is done by your local municipality.
Thank you for your patience!
Christeline - Quality Assurance
Prepaid24's reply27 Sept 2024, 11:52
Official
Good morning, Neill,
Thank you for our conversation earlier.
As we discussed, the slip you receive with your electricity purchases serves as a valid tax invoice for submission to SARS. It is issued directly by your municipality, the City of Cape Town, and includes the VAT deducted along with any other fixed costs.
Your concern about having the total amount spent reflected on your slip is not something we at Prepaid24 have control over - however i have escalated the matter to the relevant department and will keep you updated on their feedback in future should something come up please do note though that there is no turn around time because this now moves out our control and into something that is done by your local municipality.
Thank you for your patience!
Christeline - Quality Assurance
Thank you for our conversation earlier.
As we discussed, the slip you receive with your electricity purchases serves as a valid tax invoice for submission to SARS. It is issued directly by your municipality, the City of Cape Town, and includes the VAT deducted along with any other fixed costs.
Your concern about having the total amount spent reflected on your slip is not something we at Prepaid24 have control over - however i have escalated the matter to the relevant department and will keep you updated on their feedback in future should something come up please do note though that there is no turn around time because this now moves out our control and into something that is done by your local municipality.
Thank you for your patience!
Christeline - Quality Assurance
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NEILL A's updateReviewer Update
28 Sept 2024, 09:51Hi Christeline
As I told you on the phone Prepaid24 is my vendor, not the CCT . I pay into your account so that means you are the vendor and as a business Prepaid24 (Pty) Ltd – *** you should be issuing a
tax invoice to me, as in the CPA and not from the CCT. The CCT should be issuing you with a compliant tax invoice as stated by the CPA
The Consumer Protection Act, No68 of 2008
Sales records 26. (1) This section does not apply to a transaction if— (a) section 43 of the Electronic Communications and Transactions Act applies to that transaction; or (b) the transaction has been exempted in terms of subsection (3). (2) A supplier of goods or services must provide a written record of each transaction to the consumer to whom any goods or services are supp****. (3) The record contemplated in subsection (2) must include at least the following information: (a) The supplier’s full name, or registered business name, and VAT registration number, if any; (b) the address of the premises at which, or from which, the goods or services were supp****; (c) the date on which the transaction occurred; (d) a name or description of any goods or services supp**** or to be supp****; (e) the unit price of any particular goods or services supp**** or to be supp****; (f) the quantity of any particular goods or services supp**** or to be supp****; (g) the total price of the transaction, before any applicable taxes; (h) the amount of any applicable taxes; and (i) the total price of the transaction, including any applicable taxes. (4) The Minister may, by notice in the Gazette, exempt categories of goods or services, or circumstances of trade, from the application of subsections (2) and (3).
Thanks
Neill
As I told you on the phone Prepaid24 is my vendor, not the CCT . I pay into your account so that means you are the vendor and as a business Prepaid24 (Pty) Ltd – *** you should be issuing a
tax invoice to me, as in the CPA and not from the CCT. The CCT should be issuing you with a compliant tax invoice as stated by the CPA
The Consumer Protection Act, No68 of 2008
Sales records 26. (1) This section does not apply to a transaction if— (a) section 43 of the Electronic Communications and Transactions Act applies to that transaction; or (b) the transaction has been exempted in terms of subsection (3). (2) A supplier of goods or services must provide a written record of each transaction to the consumer to whom any goods or services are supp****. (3) The record contemplated in subsection (2) must include at least the following information: (a) The supplier’s full name, or registered business name, and VAT registration number, if any; (b) the address of the premises at which, or from which, the goods or services were supp****; (c) the date on which the transaction occurred; (d) a name or description of any goods or services supp**** or to be supp****; (e) the unit price of any particular goods or services supp**** or to be supp****; (f) the quantity of any particular goods or services supp**** or to be supp****; (g) the total price of the transaction, before any applicable taxes; (h) the amount of any applicable taxes; and (i) the total price of the transaction, including any applicable taxes. (4) The Minister may, by notice in the Gazette, exempt categories of goods or services, or circumstances of trade, from the application of subsections (2) and (3).
Thanks
Neill
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NEILL A's update28 Sept 2024, 09:51
Reviewer Update
Hi Christeline
As I told you on the phone Prepaid24 is my vendor, not the CCT . I pay into your account so that means you are the vendor and as a business Prepaid24 (Pty) Ltd – *** you should be issuing a
tax invoice to me, as in the CPA and not from the CCT. The CCT should be issuing you with a compliant tax invoice as stated by the CPA
The Consumer Protection Act, No68 of 2008
Sales records 26. (1) This section does not apply to a transaction if— (a) section 43 of the Electronic Communications and Transactions Act applies to that transaction; or (b) the transaction has been exempted in terms of subsection (3). (2) A supplier of goods or services must provide a written record of each transaction to the consumer to whom any goods or services are supp****. (3) The record contemplated in subsection (2) must include at least the following information: (a) The supplier’s full name, or registered business name, and VAT registration number, if any; (b) the address of the premises at which, or from which, the goods or services were supp****; (c) the date on which the transaction occurred; (d) a name or description of any goods or services supp**** or to be supp****; (e) the unit price of any particular goods or services supp**** or to be supp****; (f) the quantity of any particular goods or services supp**** or to be supp****; (g) the total price of the transaction, before any applicable taxes; (h) the amount of any applicable taxes; and (i) the total price of the transaction, including any applicable taxes. (4) The Minister may, by notice in the Gazette, exempt categories of goods or services, or circumstances of trade, from the application of subsections (2) and (3).
Thanks
Neill
As I told you on the phone Prepaid24 is my vendor, not the CCT . I pay into your account so that means you are the vendor and as a business Prepaid24 (Pty) Ltd – *** you should be issuing a
tax invoice to me, as in the CPA and not from the CCT. The CCT should be issuing you with a compliant tax invoice as stated by the CPA
The Consumer Protection Act, No68 of 2008
Sales records 26. (1) This section does not apply to a transaction if— (a) section 43 of the Electronic Communications and Transactions Act applies to that transaction; or (b) the transaction has been exempted in terms of subsection (3). (2) A supplier of goods or services must provide a written record of each transaction to the consumer to whom any goods or services are supp****. (3) The record contemplated in subsection (2) must include at least the following information: (a) The supplier’s full name, or registered business name, and VAT registration number, if any; (b) the address of the premises at which, or from which, the goods or services were supp****; (c) the date on which the transaction occurred; (d) a name or description of any goods or services supp**** or to be supp****; (e) the unit price of any particular goods or services supp**** or to be supp****; (f) the quantity of any particular goods or services supp**** or to be supp****; (g) the total price of the transaction, before any applicable taxes; (h) the amount of any applicable taxes; and (i) the total price of the transaction, including any applicable taxes. (4) The Minister may, by notice in the Gazette, exempt categories of goods or services, or circumstances of trade, from the application of subsections (2) and (3).
Thanks
Neill