JJvR
Jeanette Janse van Rensburg
1 reviews | Active since Jun 2019
29 Jun 2019, 17:35
I went through all steps and registered the meter no. Ten I created the beneficiary and made a payment with the ref issued , I still dont really understand the delay but I trust the reassuring words of Theo
Excellent service from those people. I am a pensioner and not always so clued up with the electronics , I thought that I have lost R1000.00 because I was not registered as a meter on the main vendor. However I received a call from Theo who assured me that my problem will be solved by end of day.
Helpful (0)
Replies (2)0
Replies (2)
Prepaid24's replyOfficial
29 Jun 2019, 18:14Hello Jeanette,
Thank you so much for your lovely compliment and welcome once again to Prepaid24!
We are so glad to hear about your experience and would like to invite you to contact us immediately, if ever you've not received your token within 15 min from making your payment.
At Prepaid24 we are privileged to have a whole team of dedicated support consultants who, like Theo, are ready with friendly and prompt assistance from 7 a.m till 11 p.m each day of the year.
The online vending registration process for your meter is a once of experience, once registered, you will not experience the same delay again.
The online vending registration process for your meter is a once of experience, once registered, you will not experience the same delay again.
We hope that we will be able to continue to exceed your expectations and look forward to be of service to you for many more years to come!
Have a great weekend!
Prepaid24 Management
Prepaid24's reply29 Jun 2019, 18:14
Official
Hello Jeanette,
Thank you so much for your lovely compliment and welcome once again to Prepaid24!
We are so glad to hear about your experience and would like to invite you to contact us immediately, if ever you've not received your token within 15 min from making your payment.
At Prepaid24 we are privileged to have a whole team of dedicated support consultants who, like Theo, are ready with friendly and prompt assistance from 7 a.m till 11 p.m each day of the year.
The online vending registration process for your meter is a once of experience, once registered, you will not experience the same delay again.
The online vending registration process for your meter is a once of experience, once registered, you will not experience the same delay again.
We hope that we will be able to continue to exceed your expectations and look forward to be of service to you for many more years to come!
Have a great weekend!
Prepaid24 Management
JJvR
Jeanette Janse van Rensburg's updateReviewer Update
29 Jun 2019, 22:16Have not received my tokens yet. getting scared again???
JJvR
Jeanette Janse van Rensburg's update29 Jun 2019, 22:16
Reviewer Update
Have not received my tokens yet. getting scared again???