AS
Adrian S
1 reviews | Active since Oct 2011
01 Mar 2016, 11:30
I bought too much pre paid electricity by mistake.
I bought my monthly quota of pre paid electricity online. Instead of buying R1200.00, I bought R12,000.00 by mistake. Prepaid 24 called me to advise that I had bought the larger amount and suspected an error.They emailed me and will arrange to credit the balance to my account.<br> Great service, thank you for bringing my error to my attention.<br> This type of service is hard to find these days!<br>
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Prepaid24's replyOfficial
01 Mar 2016, 12:36Hello Meadrian,
Good day Adrian
As a company we understand that mistakes are often made when dealing with online payments. Rest assured that our highly competent staff are trained to assist in any way possible.
Thank you for taking the time to share your Prepaid24-experience here on HelloPeter. We here at Prepaid24 really appreciate it, and will be sure to pass it on to Maria and the rest of our online support consultants.
We thank you for you patronage and look forward to being of service to you, and anyone that you might want to refer us to, for many years to some.
Have a wonderful week!
Prepaid24 Management
Good day Adrian
As a company we understand that mistakes are often made when dealing with online payments. Rest assured that our highly competent staff are trained to assist in any way possible.
Thank you for taking the time to share your Prepaid24-experience here on HelloPeter. We here at Prepaid24 really appreciate it, and will be sure to pass it on to Maria and the rest of our online support consultants.
We thank you for you patronage and look forward to being of service to you, and anyone that you might want to refer us to, for many years to some.
Have a wonderful week!
Prepaid24 Management
Prepaid24's reply01 Mar 2016, 12:36
Official
Hello Meadrian,
Good day Adrian
As a company we understand that mistakes are often made when dealing with online payments. Rest assured that our highly competent staff are trained to assist in any way possible.
Thank you for taking the time to share your Prepaid24-experience here on HelloPeter. We here at Prepaid24 really appreciate it, and will be sure to pass it on to Maria and the rest of our online support consultants.
We thank you for you patronage and look forward to being of service to you, and anyone that you might want to refer us to, for many years to some.
Have a wonderful week!
Prepaid24 Management
Good day Adrian
As a company we understand that mistakes are often made when dealing with online payments. Rest assured that our highly competent staff are trained to assist in any way possible.
Thank you for taking the time to share your Prepaid24-experience here on HelloPeter. We here at Prepaid24 really appreciate it, and will be sure to pass it on to Maria and the rest of our online support consultants.
We thank you for you patronage and look forward to being of service to you, and anyone that you might want to refer us to, for many years to some.
Have a wonderful week!
Prepaid24 Management