ZN
Zinhle N
1 reviews | Active since Jun 2025
03 Jun 2025, 08:44
I bought a voucher 24 hours ago
I bought a voucher 24 hours ago . Still no received no one is giving me the time of day on WhatsApp or live chat. Terrible service had I gone through the reviews first. I wouldn't have ordered.
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Replies (1)
Prepaid24's replyOfficial
04 Jun 2025, 13:38Hi Zinhle,
I hope you're doing well.
There was a delay in processing your transaction due to a security procedure that our system and department need to follow for multiple large payments.
I understand how frustrating this situation must have been, and I sincerely apologize for any inconvenience this caused.
I’m happy to inform you that your funds have now been successfully processed. We acknowledge the delay, and we’re taking steps to ensure smoother transactions moving forward to avoid similar situations.
Thank you for your patience and understanding during this time.
We truly value your trust and look forward to continuing our partnership.
Have a wonderful day further!
Yours Sincerely,
Zeeta - The Prepaid24Team
I hope you're doing well.
There was a delay in processing your transaction due to a security procedure that our system and department need to follow for multiple large payments.
I understand how frustrating this situation must have been, and I sincerely apologize for any inconvenience this caused.
I’m happy to inform you that your funds have now been successfully processed. We acknowledge the delay, and we’re taking steps to ensure smoother transactions moving forward to avoid similar situations.
Thank you for your patience and understanding during this time.
We truly value your trust and look forward to continuing our partnership.
Have a wonderful day further!
Yours Sincerely,
Zeeta - The Prepaid24Team
Prepaid24's reply04 Jun 2025, 13:38
Official
Hi Zinhle,
I hope you're doing well.
There was a delay in processing your transaction due to a security procedure that our system and department need to follow for multiple large payments.
I understand how frustrating this situation must have been, and I sincerely apologize for any inconvenience this caused.
I’m happy to inform you that your funds have now been successfully processed. We acknowledge the delay, and we’re taking steps to ensure smoother transactions moving forward to avoid similar situations.
Thank you for your patience and understanding during this time.
We truly value your trust and look forward to continuing our partnership.
Have a wonderful day further!
Yours Sincerely,
Zeeta - The Prepaid24Team
I hope you're doing well.
There was a delay in processing your transaction due to a security procedure that our system and department need to follow for multiple large payments.
I understand how frustrating this situation must have been, and I sincerely apologize for any inconvenience this caused.
I’m happy to inform you that your funds have now been successfully processed. We acknowledge the delay, and we’re taking steps to ensure smoother transactions moving forward to avoid similar situations.
Thank you for your patience and understanding during this time.
We truly value your trust and look forward to continuing our partnership.
Have a wonderful day further!
Yours Sincerely,
Zeeta - The Prepaid24Team