NS
Nelia S
1 reviews | Active since Sept 2013
29 Jan 2019, 22:10
Help with getting history tokens form Prepaid24
I needed tokens of all the electricity bought from 2016 up to now since I have a serious problem with my Tswhane prepaid meter. Nigel of PrePaid 24 did everything he could to provide me with the information. It was quite a challenge since we had 3 different prepaid meters in one year, but he did it by sending me an Excel spreadsheet with all the information.
Now I can also proof to Tshwane that with a solar geiser and a gass stove we only used for 2 years between 9 and 11 kWh units. The new meter suddenly say that we are using 25 kWh per day and we are only 2 people in the house.
Nigel you are a star and deserves the 5 stars for excellent and professional service.
Helpful (0)
Replies (1)0
Replies (1)Prepaid24's replyOfficial
29 Jan 2019, 22:33Good Evening Nelia, thank you so much for sharing your positive experience!
I will pass on your message to Nigel and the rest of the Prepaid24 team.
Have a wonderful week ahead!
Regards
Prepaid24 Management
I will pass on your message to Nigel and the rest of the Prepaid24 team.
Have a wonderful week ahead!
Regards
Prepaid24 Management
Prepaid24's reply29 Jan 2019, 22:33
Official
Good Evening Nelia, thank you so much for sharing your positive experience!
I will pass on your message to Nigel and the rest of the Prepaid24 team.
Have a wonderful week ahead!
Regards
Prepaid24 Management
I will pass on your message to Nigel and the rest of the Prepaid24 team.
Have a wonderful week ahead!
Regards
Prepaid24 Management
