1 reviews | Active since Sept 2019
Great Service from WILLME
Typically purchase prepaid electricity through my banking app. The app (and subsequently the banking website) gave me trouble in September 2019, essentially saying that the meter was no longer supported. Calling the bank helpline resulted in me being passed around a few times, but no resolution.
I was hesitant to sign up to yet another payment service, but gave Prepaid24 a go as I was close to out of electricity and desperate. Prepaid24 contacted me after I signed up and made a payment, noting they had a similar error (so it seems the issue was with my meter/meter vendor), but after a quick discussion on the live chat and a call, WILLME solved the issue and I continue to live in an apartment with electricity!
Great service from WILLME at Prepaid24!
Thank you so much for sharing the positive experience and welcome once again to Prepaid24!
We are so glad to hear about your experience and would like to invite you to contact us immediately, if ever you've not received your token within 15 min from making your payment.
At Prepaid24 we are privileged to have a whole team of dedicated support consultants who, like Willme, are ready with friendly and prompt assistance from 7 a.m till 11 p.m each day of the year.
We hope that we will be able to continue to exceed your expectations and look forward to be of service to you for many more years to come!
Have a great week further!
Prepaid24 Management
Thank you so much for sharing the positive experience and welcome once again to Prepaid24!
We are so glad to hear about your experience and would like to invite you to contact us immediately, if ever you've not received your token within 15 min from making your payment.
At Prepaid24 we are privileged to have a whole team of dedicated support consultants who, like Willme, are ready with friendly and prompt assistance from 7 a.m till 11 p.m each day of the year.
We hope that we will be able to continue to exceed your expectations and look forward to be of service to you for many more years to come!
Have a great week further!
Prepaid24 Management