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Junaid S

1 reviews | Active since Oct 2011

21 Nov 2017, 06:52

Great service from Vivian at Prepaid24

A huge thumbs up to Vivian from Prepaid 24. After attempting to recharge a CellC through prepaid24, and the data not being credited to my account, I contacted both CellC and Prepaid24. CellC continuously refused to acknowledge the fault and Vivian refused to give up. Due to the lack of accountability I cancelled my CellC contract, however Vivian persisted and over a month later, finally CellC credited my account.

A huge thumbs up to Vivian.

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Replies (1)
Prepaid24
Prepaid24's reply21 Nov 2017, 08:40
Official

Hallo Junaid,

Thank you for your compliment to Vivian.

As you saw this past month, at Prepaid24 we really go the extra mile and want to consistently exceed your expectations.

Remember that you can recharge for other networks also through Prepaid24 and in the event where you use prepaid electricity, we cover almost 85% of all municipalities in South Africa. Visit our website for more services that we offer on www.prepaid24.co.za

Have a splendid day and week.

Kind Regards

Prepaid24

Management Team