CL
Carol L
1 reviews | Active since Nov 2010
20 May 2015, 08:41
GREAT SERVICE FROM CALL CENTRE REP
I did not receive my electricity token and on contacting the online service Vici Malherbe attended to my query efficiently and speedily.<br> Great service - thank you
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Prepaid24's replyOfficial
20 May 2015, 17:47Hello clawrence,
Good afternoon Carol,
Thank you so much for taking the time to compliment Vicki from our support center here on HelloPeter. We will make sure to convey your feedback to her and the rest of our support team.
Dealing with network providers, internet providers and municipalities, there are bound to be times when we experience challenges. But be 100% assured, that we take responsibility for getting your transaction processed and your token sent to you as a matter of priority.
So, should you ever not receive your token from us within 15 minutes from making your payment, be sure that one of our friendly staff is just a click away - no matter the time of day or night.
Please be so kind to invite your relatives and friends to try Prepaid24. We will certainly extend the same level of service to them.
Have a great evening!
Prepaid24 Management
Good afternoon Carol,
Thank you so much for taking the time to compliment Vicki from our support center here on HelloPeter. We will make sure to convey your feedback to her and the rest of our support team.
Dealing with network providers, internet providers and municipalities, there are bound to be times when we experience challenges. But be 100% assured, that we take responsibility for getting your transaction processed and your token sent to you as a matter of priority.
So, should you ever not receive your token from us within 15 minutes from making your payment, be sure that one of our friendly staff is just a click away - no matter the time of day or night.
Please be so kind to invite your relatives and friends to try Prepaid24. We will certainly extend the same level of service to them.
Have a great evening!
Prepaid24 Management
Prepaid24's reply20 May 2015, 17:47
Official
Hello clawrence,
Good afternoon Carol,
Thank you so much for taking the time to compliment Vicki from our support center here on HelloPeter. We will make sure to convey your feedback to her and the rest of our support team.
Dealing with network providers, internet providers and municipalities, there are bound to be times when we experience challenges. But be 100% assured, that we take responsibility for getting your transaction processed and your token sent to you as a matter of priority.
So, should you ever not receive your token from us within 15 minutes from making your payment, be sure that one of our friendly staff is just a click away - no matter the time of day or night.
Please be so kind to invite your relatives and friends to try Prepaid24. We will certainly extend the same level of service to them.
Have a great evening!
Prepaid24 Management
Good afternoon Carol,
Thank you so much for taking the time to compliment Vicki from our support center here on HelloPeter. We will make sure to convey your feedback to her and the rest of our support team.
Dealing with network providers, internet providers and municipalities, there are bound to be times when we experience challenges. But be 100% assured, that we take responsibility for getting your transaction processed and your token sent to you as a matter of priority.
So, should you ever not receive your token from us within 15 minutes from making your payment, be sure that one of our friendly staff is just a click away - no matter the time of day or night.
Please be so kind to invite your relatives and friends to try Prepaid24. We will certainly extend the same level of service to them.
Have a great evening!
Prepaid24 Management