SK
SALOME K

1 reviews | Active since Dec 2017

07 Dec 2017, 12:30

Great service for a fairly new endeavour

I have recently joined Prepaid24 online, which I use quite frequently to buy electricity for a number of businesses. There have been some glitches and hiccups with the website, however I'm writing this review to congratulate Prepaid24 on their excellent customer service, fast feedback and their technical team's ability to quickly sort out any problems. Especially efficient and helpful consultants Theodore and Brandon on the Live Chat support system. Problems stick their necks out anywhere but I appreciate people that can sort the problems out even faster.

Prepaid24, Thank you for your website and the employees that makes our lives easier.

0
Replies (1)
Prepaid24
Prepaid24's reply08 Dec 2017, 23:19
Official

Hello Salome,

Thank you for your feedback and compliment,

At Prepaid24 we are privileged to have a whole team of dedicated support consultants who, like Brendan and Theo, are ready with friendly and prompt assistance from 7 a.m till 11 p.m each day of the year.

We are committed to helping you at all times and will do our best to exceed your expectations!

Have a wonderful weekend!

Kind Regards,

Prepaid24.com – “EXCEEDING EXPECTATIONS”

Management Team