sG
sabine G
1 reviews | Active since May 2015
13 May 2015, 04:23
great service
I purchased prepaid electricity via prepaid24 app.token was not sent through to me . I contacted support via chat a. James explained to me the reason why token was not send (fnb delayed in processing).he figured a way to fix the problem,was friendly all the time a. I received the token.great,great job James! thank you!
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Prepaid24's replyOfficial
18 May 2015, 10:09Hello gumpibabe,
We appreciate that you took the time to share your feedback here on HelloPeter.com.
Here at Prepaid24, our online support personnel regard each client query as a priority. We would like our clients to feel reassured that once you have made your EFT, you should know that we will do everything in our power to get your sms and e-mail to you as a matter of urgency.
We do appreciate the fact that there are sometimes challenges causing delays, and you making mention of one such instance and the fact that we were able to resolve it, fast and professionally, hopefully shows our commitment to true service...
Please do not hesitate to contact us again if ever you have not received your token within 15 min from making your payment.
Have an awesome week Sabine and if we may ask, please tell your relatives and friends about Prepaid24 ? We would love to extend our service to them as well.
Prepaid24 Management
We appreciate that you took the time to share your feedback here on HelloPeter.com.
Here at Prepaid24, our online support personnel regard each client query as a priority. We would like our clients to feel reassured that once you have made your EFT, you should know that we will do everything in our power to get your sms and e-mail to you as a matter of urgency.
We do appreciate the fact that there are sometimes challenges causing delays, and you making mention of one such instance and the fact that we were able to resolve it, fast and professionally, hopefully shows our commitment to true service...
Please do not hesitate to contact us again if ever you have not received your token within 15 min from making your payment.
Have an awesome week Sabine and if we may ask, please tell your relatives and friends about Prepaid24 ? We would love to extend our service to them as well.
Prepaid24 Management
Prepaid24's reply18 May 2015, 10:09
Official
Hello gumpibabe,
We appreciate that you took the time to share your feedback here on HelloPeter.com.
Here at Prepaid24, our online support personnel regard each client query as a priority. We would like our clients to feel reassured that once you have made your EFT, you should know that we will do everything in our power to get your sms and e-mail to you as a matter of urgency.
We do appreciate the fact that there are sometimes challenges causing delays, and you making mention of one such instance and the fact that we were able to resolve it, fast and professionally, hopefully shows our commitment to true service...
Please do not hesitate to contact us again if ever you have not received your token within 15 min from making your payment.
Have an awesome week Sabine and if we may ask, please tell your relatives and friends about Prepaid24 ? We would love to extend our service to them as well.
Prepaid24 Management
We appreciate that you took the time to share your feedback here on HelloPeter.com.
Here at Prepaid24, our online support personnel regard each client query as a priority. We would like our clients to feel reassured that once you have made your EFT, you should know that we will do everything in our power to get your sms and e-mail to you as a matter of urgency.
We do appreciate the fact that there are sometimes challenges causing delays, and you making mention of one such instance and the fact that we were able to resolve it, fast and professionally, hopefully shows our commitment to true service...
Please do not hesitate to contact us again if ever you have not received your token within 15 min from making your payment.
Have an awesome week Sabine and if we may ask, please tell your relatives and friends about Prepaid24 ? We would love to extend our service to them as well.
Prepaid24 Management