LG
LISA G

1 reviews | Active since Jun 2016

11 Jun 2016, 17:48

GREAT ONLINE SERVICE!!! THANKS WINLYNN

<p>I'd forgotten to check my electricity and it went off. I was stuck in the dark with my 3 kids and conveniently my cell's battery had died too. I used my daughter's bb to do an online payment but realise that I would need to send a msg from from cell and the voucher would be sent to and i had no access. I went online and tried logging in to my profile but without success. I used the live help tab and was assisted by Winlynn who was empathetic to my situation and immediately assisted in getting me the voucher as well as advising me how to reset my password. YOUR'E A STAR WINLYNN!!! Thanks for the excellent service you provided.</p>

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Replies (1)
Prepaid24
Prepaid24's reply13 Jun 2016, 06:22
Official

Morning Lisa

We understand those days and situations very well.

We are happy that Winlynn assisted you as quick as possible. We will pass on this acknowledge and thank you for taking the time to inform us.

Any problems in the future our online support team will always be there to assist you.

Have a good week!

Prepaid24 - Management Team