PO
Paula O

1 reviews | Active since Aug 2016

05 Aug 2016, 10:16

Good Service

<p>I tried registering my mother’s electricity meter on Prepaid 24, I Paid my R200 and the meter number came back as unknown. I sent an e-mail regarding this, requesting them to just convert this amount to my own home meter. This was done without any questions or objections. Within an hour from me logging this query I have received a phone call from a friendly consultant and my new token for my own home.</p> <p> </p> <p>WELL DONE, such good service is very rare!</p>

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Replies (1)
Prepaid24
Prepaid24's reply08 Aug 2016, 06:20
Official

Good day Paula,

Thank you for taking the time to compliment our client service here on HelloPeter.com.

At Prepaid24, our client support team is committed to leaving no stone unturned when it comes to assisting our clients with their transaction related challenges and queries.

You are most welcome to contact our ONLINE SUPPORT team whenever you experience a challenge or have not received your tokens within 15 minutes from making a payment.

Thank you for choosing Prepaid24 for your electricity purchases. (We are excited to mention that you are now able to pay your DSTV subscription through us too!)

We look forward to servicing you for many years to come!

Warm regards

Prepaid24 Management